Terms and Conditions
General
This agreement is subject to the general terms and
conditions contained in the attached document, which
form an integral part of the agreement. The buyer declares
to be fully aware of and accept the content. By signing this
agreement, the buyer expressly waives his own
purchasing conditions. The mention of the buyer’s general
terms and conditions in any communication exchange
between the parties does not affect this and does not
imply the tacit acceptance of the buyer’s general terms
and conditions by the seller.
These general terms and conditions apply to all deliveries
and services to be provided by us and take precedence
over any conflicting or otherwise regulating order
conditions of the buyer. Deviating clauses and/or
additional conditions are only binding on DR
Reinigingstechniek if they have been accepted in writing.
By placing an order, the buyer automatically declares to
have taken note of the general terms and conditions and
to accept them. The fact that the buyer may not have
received the general terms and conditions in his native
language does not release him from their application. The
current Dutch version of these general terms and
conditions is legally valid.
DR Reinigingstechniek is entitled to unilaterally amend
these general terms and conditions. These changes will
take effect on the date indicated, but no earlier than 14
days after publication on the www.reinigingstechniek.eu
homepage. If the end customer does not accept the
proposed changes, a simple notification by registered
letter within 14 days of becoming aware of them is
sufficient. Either via the homepage or after acceptance of
the first invoice to which the changes are applied. If
applicable, the agreement will end 14 days after the
registered letter has been sent.
All orders are calculated at the prices applicable on the
day the goods are delivered. All offers and quotations are
non-binding and can be revised at any time, even if they
have been acknowledged by a representative of DR
Reinigingstechniek. Any price changes cannot lead to
compensation or termination of the agreement by the
buyer.
DR Reinigingstechniek reserves the right to demand
payment security at any time as a guarantee of the proper
fulfillment of the buyer’s obligations. DR
Reinigingstechniek is entitled to cancel orders or parts
thereof to be delivered and to suspend further execution of
the agreement as long as such guarantees have not been
provided, without prejudice to its right to terminate the
agreement by operation of law and without notice of
default.
All payments are made exclusively to the registered office
or to the bank account of DR Reinigingstechniek. Payment
must be made 7 days after the invoice date, unless
otherwise agreed. However, DR Reinigingstechniek
always reserves the right to deliver against advance
payment by bank transfer or cash on delivery. Any other
method of payment in the past does not entail waiving this
clause.
In the event of late payment on the due date and
regardless of the partial or partial execution of the
agreement, the invoice amount will increase by operation
of law and without notice of default by 15% of the invoice
amount, with a minimum of € 50 as fixed and irreducible
compensation. In addition, in case of non-payment on the
due date, late payment interest of 15% per year will be
due, also by operation of law and without notice of default.
All further collection costs are for the account of the buyer.
If an invoice is not paid on the due date, all other
outstanding invoices will immediately become due and
payable.
Every time the customer provides incorrect information,
DR Reinigingstechniek incurs additional costs such as
wasted time, transport, etc. These will be passed on to the
customer.
The end customer undertakes to notify DR
Reinigingstechniek of any change of address in writing. In
the absence of such notification, notification to the end
customer’s currently provided address is lawful.
Any complaint must be received by us within seven days
of delivery of the goods to be valid. This must be done in
writing and by registered mail. It remains ineffective if it
relates to the quantities, nature of the goods, etc. that the
client should and could have known upon acceptance. Any
return that has not been approved will be rejected.
Used machines or used goods are sold in the condition in
which they are. The customer was able to reasonably
ascertain the condition of the machines or goods before
concluding the contract. Be it through photos, videos,
descriptions or a personal visit to the seller. DR
Reinigingstechniek accepts no liability or warranty
obligation in this regard.
Complaints regarding new goods must be submitted within
7 calendar days of receipt of the goods or discovery of a
defect.
Complaints must always be submitted by registered mail
to the registered office of DR Reinigingstechniek with a
clear, accurate and reasoned description of the alleged
defects.
Complaints do not entitle the customer to completely
suspend his payment obligation.
DR Reinigingstechniek reserves the right to declare any
sale dissolved by operation of law and without notice of
default and without prior judicial intervention, regardless of
the reasons or circumstances that may disadvantage DR
Reinigingstechniek. If DR Reinigingstechniek exercises
this right, the purchase agreement will be dissolved by
operation of law on the day of sending a registered letter
to the buyer for this purpose and DR Reinigingstechniek
will be entitled to collect or reclaim the goods delivered.
The advances will continue to be acquired by DR
Reinigingstechniek as compensation for the resale,
without prejudice to the right to claim further damages.
If the buyer refuses the order, cancels the contract or
cannot be executed and the manufacturer agrees to take
back the product, the buyer undertakes to pay a lump sum
compensation of 25% of the total order amount. In case of
out-of-date orders or if the manufacturer refuses to accept
the return, the buyer is obliged to accept the order.
The ownership of the goods sold remains reserved to DR
Reinigingstechniek until the claims have been settled in
full. Until this is the case, the buyer is prohibited from
selling, pledging, lending or otherwise disposing of the
goods. Nevertheless, the buyer bears all risks of loss or
damage to the goods, regardless of the cause. Until the
purchase price has been paid in full, the buyer undertakes
to keep the goods in perfect condition at the disposal of
DR Reinigingstechniek. In the event of imminent
bankruptcy of the buyer, as well as in the event of seizure
or depreciation of the goods, the buyer must inform DR
Reinigingstechniek in writing within 24 hours.
In the event of a dispute, only the courts at the registered
office of DR Reinigingstechniek have jurisdiction, at the
discretion of DR Reinigingstechniek, as far as the canton
is concerned. Belgian law applies exclusively.
The delivery times are for information purposes only and
cannot be binding for DR Reinigingstechniek.
Unless otherwise stated, only the warranty conditions of
the equipment manufacturer that DR Reinigingstechniek
offers to its customers apply.
These general terms and conditions are known to the
customer or can be requested on request. If the
manufacturer changes its warranty conditions, DR
Reinigingstechniek cannot be held liable.
Additional warranty options by registering with certain
brands must be provided by the customer himself via the
channels (in writing, by email, via the website, etc.) offered
by the brand purchased.
The legal guarantee can be invoked if the lack of
conformity of the delivered goods is established and starts
to run from the delivery of the goods to the consumer. For
purchases made for professional/commercial purposes or
similar, the legal warranty period of 12 months applies.
Defects that appear after a period of 6 months after
delivery are not deemed to have existed at the time of
delivery, unless the customer can prove otherwise.
Repairs are covered by a 6-month guarantee on the parts.
This does not apply to other defects.
The warranty obligation expires if the customer carries out
repairs or modifications, has them carried out, or if he fails
to meet his payment obligations without the prior consent
of DR Reinigingstechniek. The above guarantee excludes
any other liability of DR Reinigingstechniek for nonperformance, improper or late performance.
The client is obliged to give DR Reinigingstechniek notice
of default and to give it a reasonable period to fulfill its
warranty obligations before it can turn to a third party or
invoke DR Reinigingstechniek’s liability for noncompliance with the warranty obligation, this liability being
limited to the repair or replacement of the defective goods
or parts.
Without prejudice to the above articles, DR
Reinigingstechniek cannot be held liable for other forms of
direct or indirect damage, such as – but not limited to –
damage due to business interruption, loss of revenue,
other business losses or Damage to goods or persons
caused by improper use of the goods.
Without prejudice to the above articles, DR
Reinigingstechniek’ s liability is at all times limited to the
agreed price of the goods in question.
The customer indemnifies DR Reinigingstechniek against
claims from third parties that exceed the purchase price of
the goods in question.
If necessary or required, DR Reinigingstechniek will
provide the customer with instructions for use, manuals
and/or other similar documents relating to the goods sold.
The customer must ensure that all persons who are
directly or immediately involved in the operation of the
device or the use of the goods are provided with the
necessary papers. If necessary, the customer will provide
a translation.
In order to claim a guarantee, the customer must be able
to present a purchase receipt, a receipt, a delivery note or
an invoice. The guarantee is not transferable.
The guarantee never applies to defects caused by
accidents, deterioration of the condition due to negligence,
falls, incorrect use of the item for the purpose for which it
was intended, failure to follow the instructions for use or
manual, clumsy use, incorrect assembly, poor or incorrect
maintenance, abnormal or incorrect use, parts that wear
out due to use or other natural wear and tear, as well as
tool defects due to wear and tear due to use or natural
wear and tear. Defects caused by extensions,
modifications or changes to the appliance. It also does not
apply to items with a shorter lifespan – such as batteries,
wearing parts or items with a shorter expiration date or in
the event of intervention by a third party not designated by
us.
An exchange or return of the goods is only possible within
14 days of purchase upon presentation of a valid purchase
receipt, receipt, delivery note or invoice. This applies to
goods in unused condition, in the original and undamaged
packaging and only to stock items. Excluded are all items
made to order, custom-made items, batteries, closure
parts and parts. DR Reinigingstechniek reserves the right
to retain 15% of the purchase price for the additional
administration costs.
If during the term of the agreement exceptional
circumstances arise that were not foreseeable at the time
of the conclusion of the agreement, but which seriously
disturb the contractual balance, making the performance
of DR Reinigingstechniek unreasonably burdensome or
more expensive, the parties will renegotiate to restore this
balance, for example by agreeing on a reasonable price
increase or (as a last resort) by terminating the
agreement. For example, DR Reinigingstechniek cannot
be forced to purchase ordered goods that are not in stock
and cannot be ordered in the usual way and under the
conditions usual for them or elsewhere.
DR Reinigingstechniek is not liable for non-performance of
the agreement that is due to an external cause or
circumstances that are not attributable to it. In such a case
of force majeure or for reasons beyond its control, which
are interpreted broadly, it is not obliged to pay
compensation or be subject to a contractual sanction. If
the force majeure situation is temporary, its obligations are
temporarily suspended. If the force majeure situation is
final, it is legally released from its obligation to perform. If
the client invokes force majeure and this lasts for more
than 2 months, DR Reinigingstechniek is entitled to
terminate the agreement without notice. Intellectual
Images, drawings, models and other documents protected
by intellectual property rights (e.g. copyright, patent or
trademark rights) or other rights (e.g.confidentiality) remain the property of DR
Reinigingstechniek at all times. The client may not copy,
reproduce, publish or make these available to third parties
without its express written permission.
DR Reinigingstechniek is entitled to reasonably charge the
design, drawing, calculation and/or demonstration costs
incurred if the client terminates the negotiations incorrectly
or late (point of no return).
The end customer grants DR Reinigingstechniek
permission to save and store the data provided with a view
to providing the services under this agreement. The end
customer also grants DR Reinigingstechniek permission to
use this data for advertising purposes relating exclusively
to DR Reinigingstechniek’ s products and services. A
detailed privacy statement can be found on the website
www.reinigingstechniek.eu
Your personal data will be processed by DR
Reinigingstechniek, Venlosesteenweg 23 a, B-3640
Ophoven-Kinrooi, for customer management on the basis
of the contractual relationship resulting from your
order/purchase and for direct marketing (to offer you new
products or services) on the basis of our legitimate interest
in doing business. For more information, questions or
comments about our privacy policy, please contact
info@reinigingstechniek.eu